Customer Lifecycle Journey Maturity Model

In this week’s Intelligent Growth LIVE, Nour and Cordz focused on the customer lifecycle maturity model – a journey of how businesses can reach, engage and influence their customers. It’s not just about making a sale, but also about delivering on the promises made by marketing and sales through customer success, helping them adopt and embrace the unique value of the product or service. To keep customers coming back, companies have to continuously provide value to them through every interaction, whether it’s digital or in-person. Don’t forget to join the Avnir Forum to see the full model and continue the discussion with other revenue leaders.